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How Utility Installation Works

In this guide, we will be explaining how utility installation works, and all of the precautions we take in order to uphold the highest levels of safety and ensure industry standards are maintained.

Read Time : 4 mins

Author : NED

At National Energy Direct, we deliver a range of utility solutions for residential, commercial and industrial properties/developments, including the installation of new electricity, gas and water mains. In this guide, we will be explaining how utility installation works, and all of the precautions we take in order to uphold the highest levels of safety and ensure industry standards are maintained.

New Utility Supplies

At National Energy Direct, we understand the complications involved with electricity, gas and water services. Each project is unique, which is why we work to deliver a straightforward approach that is tailored to your project’s specific requirements.

Connections for New Builds

When planning the installation of utility connections for new build homes, we work with your project contractor to ensure we arrange the installation at the appropriate stage of your building process. Our team of professionals then work to suit your budget and complete the work to a strict deadline, avoiding any unnecessary delays in your building timeline.

What Information Will I Need to Apply for a New Connection?

In order to apply for new connections, you must provide us with the correct necessary information so we can submit an application to the Distribution Network Operators (DNOs) as soon as possible to prevent any delays in the process.

You’ll need to provide us with:

How Long Do New Connections Take to Install?

The time it takes to complete new electricity, gas and water connections depends on several factors that must be assessed, but on average you can expect the installation to take anywhere between 6-12 weeks. It’s important, however, to remember that these are just rough estimates and that your project may take longer depending on factors such as:


Once the necessary information is gathered, we will design the electric, gas and water connection plan and produce a CAD drawing of the design for you to either approve, or suggest alterations. From this point, we will then liaise with you and the local council about the legalities of the work and when all has been settled, the design will be sent to the DNOs for approval.

Once everything has been approved and finalised, we’ll be able to schedule the work and provide you with an accurate timescale for the project.

Will I Need to Arrange Electricity and Gas Providers Once the Connection is Complete?

As part of our service here at National Energy Direct, we will source an energy provider on your behalf. Once the work is complete, it is then up to you if you wish to source an alternative provider.

What Do Your Electricity Services Include?

As a National Energy Registration Scheme (NERS) accredited independent connections provider (ICP), we operate closely with all distribution network Operators (IDNOS) to carry out work such as:

• Design - LV through to 132kV, LV & HV

• Mains and service Infrastructure installations

• Domestic, Commercial & industrial type connections

• Substation installation & commissioning

• 33/132KV substation installations

• DNO network connections

• Cover all civil engineering works

• Meter installation/removals

• Mains/Service disconnections & diversions associated with new schemes,

• Supply upgrades

• Feasibility and consultancy services

What Do Your Gas Services Include?

As a Gas Industry Registration Scheme (GIRS) accredited utility infrastructure provider (UIP), we work closely with all major gas transporters (GTS).

We provide services such as:

• Gas network design

• Infrastructure installation and construction

• LP Connections

• MP Connections

• IP Connections

• RO and NRO Connections

• DNO network connections

• Installation of new gas mains or services

• Cover all civil engineering works

• Provision of MPRN number allocation

• Meter installations/removals

• Mains/service replacement works

• Feasibility and consultancy services

What Do Your Water Services Include?

As a Water Industry Registration Scheme (WIRS) accredited Self Lay Organisation (SLO), we have to undergo technical assessments from Lloyd’s Register including design, construction, connections, commissioning and project management. By becoming WIRS accredited we don’t need to be approved by all of 22 separate water companies and can work on behalf of them all to take away any unnecessary stresses and complications.

We provide all aspects from:

• Water network design

• Infrastructure installation and construction

• CMRC Networks connections

• Pressure test and chlorination

• Cover all civil engineering works

• Project management

• Service disconnections

• Meter installation/removals

• Mains/service replacement works

• Feasibility and consultancy services

Why Choose National Energy Direct?

National Energy Direct has over 100 years’ experience within Distribution Network Operators (DNOs) to deliver infrastructure projects of all variances.

We are a team of experienced industry professionals who guarantee our projects are delivered in a timely manner and to whatever budget initially set out by ourselves and the end client. We also maintain the highest levels of safety and compliance with industry standards.

We’re able to make this possible because all three of our electricity, gas and water services are carried out by our in-house team, meaning communication is much more efficient and streamlined.

Find out more about our services today by getting in touch and one of our experts will be happy to answer any questions you may have.

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